The Sorts report shows how shoppers are sorting products after performing a search or when going to Searchspring-powered category pages on your site. This report can help you identify which sorting metrics are most important to your customers.
Note: This report has been upgraded and is now hosted on ThoughtSpot. The upgrade provides enhanced functionality along with the data users are already familiar with from the original iteration in the Searchspring Management Console (SMC).
Report Tools
The report has various tools that allow you to easily navigate its data. The kebab menu (three dots) is available at the top of the report and also within the main graph/chart for this report.
- Download: Click the kebab menu (three dots) at the top right and select "Download" to save a PDF of this report. The PDF will include all visualizations and tables from the report.
- Present: Click the kebab menu (three dots) at the top right and select "Present" to display this report to others. Click the forward and back arrows at the top right of the presented page to navigate to other pages (views) in the report.
- Schedule: Click the kebab menu (three dots) at the top right and select "Schedule" to set up a schedule for exporting this report.
- Manage schedules: Click the kebab menu (three dots) at the top right and select "Manage schedule" to edit the schedule for exporting this report.
Filtering report data
To filter the report by a particular value, right-click the value in any visualization or table and choose "Filter". This will update the report to reflect only data for the selected value.
To remove the filter applied to the report, click the "Clear All" button at the top of the page. This will reset the report to its initial state.
Date Selection
The date selector at the top left of the page is used to change the range of dates for which you would like to view details of this report. This reporting can be viewed up to two years back from the current date. By default, the selection is set to the last 7 days.
Search function
You can filter the report to include or exclude certain terms by clicking the "Search (Select)" button at the top left of the page. Click "Include" or "Exclude" at the top of the form to include or exclude selected terms. Use the Search box to find selected terms, then click "Apply" to apply your filters. To remove filters, click "Search (Select)" and un-check the search terms to remove from the filters.
Click "Add values in bulk" to include or exclude multiple terms. Use commas or semicolons to separate multiple values, or enter each value on a separate line. Use the backslash \ before the comma or semicolon to include that comma or semicolon in the value. For example, if the value is "satin top, green", type "satin top\, green".
This is how the text would appear for two values (one item called "satin top", another item called "green"):
satin top, green
This is how the text would appear for a single value:
satin top\, green
Once all values are entered, click "Add values" to confirm:
Chart
The chart shows you how many sorts have been clicked by shoppers each day in the selected date range.
Chart options
Click the kebab menu (three dots) at the top of the main graph/chart for this report.
Select "Download" to choose between an .xlsx or .csv export, or choose "Present" to share your screen:
Total Sorts
This number shows the total number of sorts clicked by shoppers for the entire duration of the selected date range.
Average Sorts per Day
This number shows the average number of sorts clicked by shoppers per day for the duration of the selected date range.
Sorts Summary
The Sorts summary provides the total count for different sorting fields.
Sorting Field
This field displays which field of the Sort was clicked.
Sorting Label
This field displays the shopper-facing name of the sort option that was clicked.
Total
This field displays the total number of times that sort was clicked over the currently selected date range. A blank sort indicates that a default sort was applied.
Value Breakdown
The Value breakdown provides the value breakdown for sorting fields used by customers.
There is a filter function available on the value table.
Sorting Field
This field displays which field of the Sort was clicked.
Sorting Label
This field displays the shopper-facing name of the sort option that was clicked.
Direction
This field displays the order in which the sort appears — ascending or descending.
"No User Sort" and "relevance desc"
- “No User Sort” indicates that the shopper didn’t select any sort. This can be for either search or category pages; it is a good baseline to compare against.
- “Relevance desc” is calculated only from search result pages; it is utilized only when a user has manually selected the top sort option after being on a different sort.
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