The Sorts report shows how shoppers are sorting products after performing a search or when going to Searchspring-powered category pages on your site. This report can help you identify which sorting metrics are most important to your customers.
Chart
The chart shows you how many sorts have been clicked by shoppers each day in the selected date range.
Chart options
Click the kebab menu (three dots) at the top of the main graph/chart for this report.
Select "Download" to choose between an .xlsx or .csv export, or choose "Present" to share your screen:
Total Sorts
This number shows the total number of sorts clicked by shoppers during the selected date range.
Average Sorts per Day
This number shows the average number of sorts clicked by shoppers per day for the duration of the selected date range.
Sorts Summary
The Sorts summary provides the total count for different sorting fields.
Sorting Field
This field displays which field of the Sort was clicked.
Sorting Label
This field displays the shopper-facing name of the sort option that was clicked.
Total
This field displays the total number of times that sort was clicked over the currently selected date range. A blank sort indicates that a default sort was applied.
Value Breakdown
The Value breakdown provides details about the sorting fields used by customers.
There is a filter function available on the value table.
Sorting Field
This field displays which field of the Sort was clicked.
Sorting Label
This field displays the shopper-facing name of the sort option that was clicked.
Direction
This field displays the order in which the sort appears — ascending or descending.
"No User Sort" and "relevance desc"
- “No User Sort” indicates that the shopper didn’t select any sort. This can be for either search or category pages, and is a good baseline to compare against.
- “Relevance desc” is calculated only from search result pages, and is only utilized when a user has manually selected the top sort option after being on a different sort.
Searching the report
By default, the report includes sorting data for all refinements and categories. However, you may click the "Search" button at the top of the page and use the tabs along the top to include or exclude terms.
A new feature in this report lets users view category sorts only or hide category sorts. To do this:
- To view the report with category sorts only, stay on the "Include" tab and select {Null}. With {Null} selected in the Include tab, the report will show the category sorts only.
- To exclude category sorts (as in the previous version of this report), go to the "Exclude" tab and select {Null}.
Note: Do not select {Null} in both the Include and Exclude tabs. The report will show nothing in that case.
Below is an example of how the report would appear with only categories included.
If you select {Null} in the Include tab and apply your changes, the report will appear as follows:
You may also search for specific keywords within this report; simply click the "Search" button at the top of the page. Search for the desired term and click "Apply" to save this refinement.
The report will update to display your selected search.
To remove the applied search term, click the "Search" button again and un-check the search term, then click "Apply".
The report will reset to its original state.
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