We understand how crucial Black Friday and Cyber Monday (BFCM) are for your business. Our top priority is ensuring Searchspring operates seamlessly for you during this high-traffic period.To support you through these busy days with confidence, we’re implementing a Code Freeze and a Publishing Pause to ensure stability during this time.
What’s the Difference Between Code Freeze and Publishing Pause?
Code Freeze
During this time, Searchspring’s Product Engineering team will not make changes to our deployed platform, services, or core product features to ensure the system remains stable and reliable, with no new features or updates that could introduce unforeseen issues during your busiest sales season.
Publishing Pause
During this period, Searchspring’s Support, ProServ, and Implementation teams will not publish any changes to your specific site implementation, custom filters, scripts, new data integrations, or other projects in process, to ensure your site’s current setup remains stable.
Why Do We Have a Code Freeze?
Ensure Consistent Uptime
With the high traffic of BFCM, even a small amount of downtime can impact revenue. A code freeze ensures that Searchspring’s platform remains stable, with no unexpected updates or changes that could disrupt your site’s availability or performance.
Avoid Unintended Changes
When changes are made close to a major sales event, they have the potential to cause bugs or other issues. By pausing updates to both our platform and individual implementations, we minimize the risk of anything going wrong with your site.
Help you Troubleshoot Quickly
In the event of any issues, the code freeze simplifies troubleshooting, allowing you to focus on other areas of your tech stack without worrying about changes within Searchspring.
Seamless Start to 2025
After the code freeze, we'll carefully deploy a “Code Thaw” with pending updates and features in a thoroughly tested and stable environment, ensuring no disruptions during the peak shopping season.
Key Dates to Remember
- November 1, 2024: Code Freeze begins - Go Live deadline - last day to push site implementation projects
- November 15, 2024: Publishing Pause begins - Searchspring will not publish any changes to your specific site implementation.
- November 29, 2024: Black Friday
- December 2, 2024: Cyber Monday
- December 9, 2024: Publishing Pause ends; Code “Thaw” begins for critical updates, if any
- December 12, 2024: Code Freeze resumes for the holiday season
- January 6th, 2025: Code Freeze ends, normal operations resume
What Can You Expect During This Time?
Clear Communication
We’ll keep you informed of key dates and any relevant updates throughout the code freeze and publishing pause.
Full Support
Our teams are on standby to handle any critical issues that arise during BFCM. We’re committed to ensuring Searchspring continues to operate seamlessly for you.
Continued “behind-the-scenes” development
Although the Product Engineering Team won’t be deploying changes during this period, they’ll remain hard at work. This is a time for focused development, advancing key projects on our roadmap that will be unveiled after the new year.
We’re honored to partner with you this holiday season and we look forward to helping make BFCM a success for your business! 🎉
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