Create Klaviyo Messaging Recommendations

The Messaging Recommendation intelligence is created in Athos and then injected into Klaviyo. Let's take a look at how this is done.

Set up Messaging Recommendations

Note: Before you begin, make sure your site is connected to Klaviyo. Go here to learn more about connecting Athos and Klaviyo.

Click here to learn more about setting up messaging recommendations for Klaviyo within the Athos console.

Click the email tab in your Messaging Recommendation
Click the Email HTML to copy it to your clipboard
Log into Klaviyo and navigate to your Klaviyo Flow
Click the three dots on the top right of an Email Action
Click “Edit” and then "Edit Email" on the preview of your email template
Click “Edit Email”
Drag and drop a text block into your template. The location of this text block determines where the Email Recommendation carousel will appear in your email.
Select Source Code Icon on the text block editor
Delete the placeholder text and paste in the copied html. Click Save to preview your email template. Please note that you need to wait 10 minutes before previewing or testing a new profile to make sure it is live.

Click the SMS tab in your Messaging Recommendation
Click the SMS Link to copy it to your clipboard
Log into Klaviyo and navigate to your Klaviyo Flow
Click the three dots on the top right of an SMS Action
Click “Edit” and paste the SMS Link into the Message Content Box
Enabled the Automatically shorten links checkbox
Return to the SMS tab in the Athos Management Console (AMC) and click the SMS Image to copy it to your clipboard